Conversation isn’t taught in school the way writing and public speaking are, so we have to pick it up on our own—which is one reason there’s such wide variation in how satisfying our conversations are ...

As more women advance to the upper levels of the corporate world, they can find themselves on predominantly male teams. My research and professional expertise over the past 20 years have informed ...

Emotionally intelligent leadership isn’t just a soft skill; it’s a strategic advantage. Especially when it comes to conflict. According to research from CPP (now The Myers-Briggs Company), the average ...

Being able to effectively prove a point or argue your opinions in conversations can add value to every aspect of your life, whether you’re presenting in a corporate setting, talking to a potential ...

For the world to grow,” he told him, “Things have to change.” As their conversation unfolded, it became clear that both perspectives carried truth and tension. On one hand, the grandson’s world of ...