A basic guide to tracing complicated call flows on an Avaya Aura system. "If I had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions." ...

Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres. On Monday, the communications firm announced the release of ...

AVON, Ohio--(BUSINESS WIRE)--Jenne, Inc., a leading value-added distributor, is launching a new virtual instructor-led workshop through the company's training program, Jenne University. A two-day, ...

Avaya today announced an upgrade to its core Communications Manager software package, to release 5.0. The company's headline for the release is "End to End SIP," and indeed they appear to be ...

Avaya is the latest maker of Internet phone equipment that believes it can succeed where Yahoo and Microsoft have struggled: selling instant messaging that's good enough for the business world. The ...

PARIS: Compatibility with session initiation protocol (SIP) technology – viewed as a key facet of the growing convergence of corporate networks and the deployment of internet protocol telephony – was ...

Avaya announced the launch of Avaya Aura, an architecture that easily integrates communications across multi-vendor, multi-location and multi-modal businesses. Avaya Aura radically simplifies complex ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...